New Year Resolutions: Beyond Hype, More than Hope

There are those who greet each New Year with gusto, setting lofty goals, brimming with energy and “up-and-at-’em, Uncle Scooby” enthusiasm about all the things they’re going to do and going to get. Then there are those who REFUSE to set resolutions, telling themselves and others that they exist above the fray, not needing to get caught up in the short-lived hype and emotion that surrounds those particular 24 hours between December 31 and Jan 1. Which camp do you fall into? Or do you fall somewhere in between?

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Innovation, Customer Service & Business: A Jamaican Story.

I literally stumbled upon a great, new small business right here in Jamaica and then I had the pleasure of sitting down with the owners/operators and chatting with them. I left our conversation shaking my head in wonderment and wishing that we could replicate their spirit across the length and breadth of this island. The Instagram account was what had caught my eye. The pics were mostly befores and afters of shoes of every description. Grungy looking sneakers were transformed into new literal works of art. Leather shoes, both men’s and women’s, were revitalized and good to go all over again. Bridgett sandals that were worn and shabby were reborn into their shiny new, well heeled former selves. I saw shoes that had they been mine, I’d have dumped them, restored so perfectly that I was amazed. And all of this was happening right here in Jamaica! What was being showcased was way beyond basic shoe repair. I had never seen this before

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